Subway Interview Questions & Answers

This article will walk you through helpful information and tips about employment at Subway. This includes a few of the most commonly asked Subway interview questions and answers. The article will also show you a couple job tips to help you to excel at your interview with the company.

About Subway

Subway is an international restaurant franchise company. The chain is known for specializing in making sub sandwiches. This restaurant has locations all across the globe, but their headquarters is found at 325 Bic Drive, Milford, CT 06461. Currently, you can get a position at Subway as a sandwich artist or as a managerial staff member.

Hours that are typically worked by Subway employees are:

Monday through Friday: 7:00 AM until 10:00 PM

Saturday and Sunday: 6:00 AM until 10:00 PM.

You can always take advantage of the Subway store locator to find your local Subway hours. If you want to know more about the current job openings at Subway, as well as a step-by-step guide to the Subway job application.

Subway Interview Questions

In the following section of this article, you will find some of the more commonly asked Subway interview questions and answers. This will assist you in preparing for your upcoming interview at Subway.

1. Subway Interview Q & A for Sandwich Artist

Q1: Sometimes you will have a lot of customers that are lined up to the door. How would you handle that kind of stress? 

A: I would handle this stress by taking it one customer at a time. Every job has situations that are going to be stressful. I can reduce my stress here by not letting myself become overwhelmed and just take it customer by customer.

Q2: How would you handle a customer complaint?

A: I would begin by not speaking; instead, I would let the customer get out all of their frustrations. When they have voiced their concerns, I would apologize first and foremost. I would address the specific issue that they had by asking how I could make it better.

Q3: Why do you want to work for Subway? 

A: I want to work at Subway because I enjoy a fast paced work environment. I am good with people and would be able to translate my customer service skills into a positive customer experience.

2. Subway Interview Q & A for Cashier

Q1: Would you consider yourself to be a people person? 

A: I would. Being around people is one of my favorite things. This is because being around people makes me feel energized and happy. I know how to talk to customers and how to make them feel welcomed wherever I work.

Q2: In what way do you think that Subway is different from other fast food restaurants? 

A: I think that Subway is different from other fast food restaurants because they care. Subway uses fresh ingredients unlike others and makes their food in front of customers. This means that the customer will always be happy with what they are eating.

Q3: What would you do if a co-worker stole money or merchandise?

A: I would not hesitate to contact the manager. Even if they were my friend, I would value my job too much to let myself just stand by and watch.

3. Subway Interview Q & A for Store Manager

Q1: How will you ensure that you will maximize profits? 

A: In order to maximize profits, you need to be sure that customers want to keep coming back. I would maximize profits by ensuring the customer is always happy when they leave. I would also ensure that my employees are thoroughly well trained.

Q2: How would you handle a workplace disagreement between employees? 

A: I would calmly mediate the situation until the employees have come to a peaceful agreement.

Q3: Of these three qualities, which do you consider the most important? Accuracy of service, speed of service, or an enjoyable customer experience?

A: I believe that they are all equally as important. This is because, in order for the customer to have a positive and enjoyable experience, the first two things must happen. It is important to ensure that every interaction includes such services.

4. Subway Interview Q & A for Assistant Manager

Q1: Are you a leader or a follower?

A: I am most certainly a leader. Whenever I see an opportunity to incorporate positive change, I take advantage of it. I also strive to ensure that I am always doing the best that I can by my employees. This is so that they can do their best with me as a reliable and helpful leader.

Q2: What does good customer service mean to you?

A: Customer service means remembering that each customer is unique. It is knowing how to treat every customer as if they are individuals. This means not letting a bad prior customer interaction influence the current one.

Q3: What do you want to do in the next few years with your career?

A: I hope to further my career in management. Excelling in a management position is important to me; I think that I can learn valuable managerial tools here at Subway.

Subway Job Interview Tips

Here, we will outline for you a few interview tips. Use these in conjunction with the Subway interview questions and answers to help you excel at your interview.

Be Punctual

If you are late for your job interview with Subway, it will make you look bad. You want to make it known that you plan to be both reliable and on time every day. Be on time by arriving 10 to 20 minutes prior to the interview. This will help to ensure that you are definitely on time. It will also make you look eager.

Do Research on the Company and Job

A company wants those applying to know something about the job; this will let them know that you are eager about working for them. You do not need to know intricate details about them. Still, having at least a little bit of knowledge will definitely help you stand out.

Dress Nicely

Be sure that you are presenting yourself well. You do not need to go totally formal, but try and dress a little nicer than you normally would. Make sure you have done everything you can to groom yourself well and make yourself look presentable.

Final Thoughts

This article should help you to do well at your upcoming interview. Go ahead and bookmark this page. While you are preparing for your interview, look over these Subway interview questions and answers. Remember the tips we have given you.

Once you have finished your interview, come back to this page; we would like to know about the interview process! Let us know your thoughts, questions, and opinions in the comments below.

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