In this article, we will discuss some of the most commonly asked Popeyes interview questions and answers. Each set of these will be geared toward the specific job opportunities that are available. We will also offer interview tips for you to use to succeed at your interview at Popeyes.
About Popeyes
Popeyes is a chain of fast food restaurants. This restaurant specializes in making chicken products as well as Louisiana-style side dishes and meals. There are around 2,600 Popeyes restaurants in more than 40 states, as well as Puerto Rico and the District of Columbia. There are also Popeyes locations in 30 different countries.
At Popeyes, there are plenty of jobs available. The employees work in shifts between 10:30AM and 11PM. The job opportunities currently available include:
- Assistant manager
- Cashier
- Cook
- Crew member
To apply, you just have to use the online application.
Popeyes Interview Questions
In this section of the article, we will provide you with the Popeyes interview questions and answers that you need to study. These interview questions and answers will be geared toward the different positions available at Popeyes.
1. Popeyes Interview Q & A for Cashier
Q1: What are some of your strengths?
A: I am a responsible person that always takes accountability for my actions. You can always rely on me to do the things I say I am going to do.
Q2: What do you do when a customer is irate?
A: I make sure that I hear them out before I do anything else. Usually, when a customer is angry it is because they feel like they aren’t being heard. After they have had a chance to vent their frustrations, I will do everything I can to make sure they get what they need to be happy with the company again.
Q3: What does customer service mean to you?
A: Customer service means treating every customer like the individuals that they are. This means not allowing a negative interaction with a previous customer to bleed over into the current one, and seeing to all of their needs.
2. Popeyes Interview Q & A for Cook
Q1: Will you always operate under safety standards even if it means that your job takes longer to do?
A: I will. It is important to have a safe work environment even if that means that it takes a few extra minutes. There is no reason to rush through the day anyways, as all tasks will need to be performed.
Q2: Are you good at working in a fast-paced environment?
A: I am great at working in demanding and fast-paced environments. I prefer a job that is constantly moving, because it keeps me alert. I also like that it gives me an opportunity to multitask, because this is when I am at my most efficient.
Q3: Are you a team player?
A: I am definitely a team player. I work best when I am able to help my team and get help when I need it as well.
3. Popeyes Interview Q & A for Crew Member
Q1: What do you do when a customer is angry?
A: I always listen to them before I take any other action. Usually, when a customer is irate it is because they feel like they are not being listened to and they are misunderstood. After they have had a chance to explain their anger, I do everything that I can to make sure they get what they need to be happy with the company again.
Q2: What can you bring to the company?
A: I am a hard worker and I learn quickly. I am great at customer service and can offer my skills there.
Q3: What do you like about customer service?
A: Customer service is important to me because I get to help people and get to know them. I feel rewarded when I am able to help those in need, therefore I always feel happy at my job. I also like getting to talk to new people, and working customer service gives me that opportunity.
4. Popeyes Interview Q & A for Assistant Manager
Q1: What would you do to deescalate a customer?
A: First, I would listen to their concerns and take them seriously. Customers just want to feel listened to. After they have given me the problem at hand, I would solve it to the best of my ability.
Q2: How would you respond if one of your employees wouldn't want to complete a task that you have asked them to complete?
A: First, I would ask them to tell me why they think they do not need to perform the task I have asked them to do. I’d explain that even as a manager, I would do the task if I had to. After giving them another chance to do it, I would give them a warning.
Q3: Are you good at working under pressure?
A: I am great at working under pressure. I feel that I do my best work when I know that there is a deadline to be met or that I have to do something on a time limit.
Popeyes Job Interview Tips
Applying for a Popeyes job is a simple process. It involves going onto their website and filling out the application. This application is a standard style application, similar to ones that you have likely filled out before. It will ask basic questions about who you are, along with a few behavioral and screening questions as well.
After you have submitted the application, you will likely have to wait a week or two before you hear back from the company to schedule the interview. The interview will likely be a solo interview, but prepare for a panel interview as well, just in case.
Dress Nicely
Make a good first impression by dressing to impress.
Be on Time
If you show up late, it will reflect poorly on what they think of you.
Research the Company
If you know a little bit about Popeyes, it will go a long way. You will look eager for the job.
Final Thoughts
In this article, we have given you important Popeyes interview questions and answers for you to take advantage of. We have also provided you with some tips to help you do your best at the interview. Once you have completed your Popeyes interview, come back to our site. We want to hear what you thought about the interview process in the comments section below.
