This article will help you prepare for your interview with McDonald’s. We will offer typical McDonald’s interview questions and answers that are most commonly asked. This article will also provide you helpful interview tips to land your new job at McDonald’s.
About McDonald’s
McDonald’s is a chain of American fast food restaurants that serve burgers, chicken sandwiches, and fries. Currently employed at McDonald’s are an impressive 1.9 million people across their numerous locations. These employees can work any number of shifts, as most locations are open for 24 hours at a time. Therefore, it’s natural that the company set up a hiring process that includes some challenging McDonald’s interview questions!
McDonald’s is hiring for several positions, such as:
- Crew member
- Cashier
- Crew trainer
- Manager
- Department manager
- General or restaurant manager.
To apply for a job at McDonald’s, follow our guide to the McDonalds job application. Keep reading this article for the most popular McDonald’s interview questions & our takes on the answers!
McDonald’s Interview Questions
Below, you will be able to see some of the usual questions that are asked during a McDonald’s interview. You will also be given some guidelines for answers.
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McDonald’s Interview Q & A for Crew Member
Q1: Why do you want to work for our company?
A: I am a naturally hard worker and am looking for a way to make more money. Your store policy interests me as I need flexibility with my schedule. McDonald’s looks like an excellent way to begin my career.
Q2: If hired, what could you bring to McDonald’s that no other applicant could?
A: Honesty and integrity. I pride myself on being able to be totally transparent in everything that I do. Being punctual, polite, and considerate of both employees and customers is something I excel at.
Q3: Are you a team player?
A: Yes. I enjoy working on a team, especially in a work environment. On a team, more tasks can be accomplished more efficiently. This leads to a happier and less stressful work environment for all of the employees.
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McDonald’s Interview Q & A for Cashier
Q1: How do you handle angry customers?
A: Remain calm, first and foremost. Understand that they are not angry at me, but angry at something that happened. I would ask questions to try to determine what happened. Once the customer has explained the problem, I would solve it. If I could not, I would direct them to my manager for further help.
Q2: How well do you handle confrontation?
A: Confrontation is part of the job when you are on the front end. I am easily able to handle it by remaining calm, no matter what. This is because I remember that a customer is not mad at me, but mad at a bad experience. I can give them a better experience and fix the issue by being calm and asking the right questions.
Q3: Are you good at multitasking?
A: I am great at multitasking. Doing more than one thing makes me more efficient in general, both at work and at home. For this reason, I give myself many tasks to do at once so that I can handle them with greater ease and while under pressure in the future.
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McDonald’s Interview Q & A for Managers
Q1: How do you de-escalate an angry person?
A: First I would apologize for whatever happened to make them upset. Afterward, I would try to find out calmly what the customer is specifically upset about. This way, I can address the issue directly and fix it. Once I have figured out how to solve the issue, I use all resources available in order to do so.
Q2: Why are you the best person for this manager position?
A: I know what it takes to run a front end, both logistically and socially. Keeping my employees motivated by small incentives helps to keep them wanting to succeed. I also am a highly skilled leader and it comes naturally to me.
Q3: How do you measure success?
A: I believe that success does not just come in the form of numbers. A successful business has happy employees and happy customers. Therefore, I do what I can to motivate my team and make them happy with their jobs. This means offering things such as incentives and commending their hard work.
I also am the first to step in when a customer is angry to prevent more issues from occurring.
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McDonald’s Interview Q & A for Grill/Line Cook
Q1: How will you benefit the company by working here?
A: I will bring the best parts of my personality to this job. This means that you will have a punctual employee. You will also have a kind, honest, hardworking and dedicated team member.
Q2: Are you a team player?
A: Yes. I believe that working on a team, especially in restaurants, is the best way to do it. With a team, more can be accomplished at once through teamwork and delegation. Teamwork is the best way to achieve a goal and do so on time, and I love being a part of one.
Q3: Are you willing to dedicate yourself to this job?
A: I am a hard worker by nature. Whatever I do, I do it fully and I do it right. I will be the same way when it comes to working here because it is in my nature.
McDonald’s Job Interview Tips
The process of being hired at McDonald’s is a simple one. If you read these McDonald’s interview questions and answers, you should be prepared to handle anything the interviewer throws at you. Apply online through their official job portal and prepare yourself to get a phone call.
The phone call will set up a time for an interview. After this call, you will go at the set date to interview in person. Carry these tips with you when you go:
Dress your best.
You want to look like you take care of yourself. This is because you will be dealing with either the public directly or touching their food.
Read interview questions and answers.
If you come prepared, you can more confidently deliver your responses and land the job.
Show up on time.
If you come in late, the hiring manager will have reason to believe this is a regular thing for you. This makes you look unreliable.
Final Thoughts
We hope these tips and the McDonald’s interview questions and answers portion of this article has made you more confident. Once you have had the interview, come back to this page. We want to know any questions, comments or opinions you had about the interview process in the comments below.